Welcome to BGCRYSTALS!

BGCRYSTALS is owned and operated by BUKLA LTD.

These are the terms and conditions for:

  • (contact@bgcrystals.com)

The following terms and conditions apply to the use of our website, and the purchase of products available on the website. By using the website and purchasing products available on the website, you agree to be bound by these terms and conditions, and any policies or legal notices published by BGCRYSTALS on the website. Please refer to our policies.

In these terms and conditions, the words "website" refers to the BGCRYSTALS website, "we", "us", "our", and "BGCRYSTALS" refers to BUKLA LTD and "user", “customer”, "you", and “your" refers to you, the user and customer of BGCRYSTALS.

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE ACCESSING, USING OR OBTAINING ANY INFORMATION OR PRODUCTS FROM THE WEBSITE.

 

  1. ELIGIBILITY

By using the website and purchase the products, you represent and warrant that you have the full right, power and authority to enter into these terms and to fully perform all of your obligations hereunder. You further represent and warrant that you are under no legal disability or contractual restriction that prevents you from entering into these terms.

You represent and warrant that your use of the website does not violate any applicable law or regulation. BGCRYSTALS may, in its sole discretion, refuse to offer the website and products to any user and change its eligibility criteria at any time. This provision is void where prohibited by law and the right to access the service and the website is revoked in such jurisdictions.

 

  1. NOTIFICATIONS AND NEWSLETTER

By providing BGCRYSTALS with your email address, you agree that we may use your email address to send you notifications about the status of your order, important communications about our products, news and special content. If you do not wish to receive these emails, you may opt-out of receiving them by sending us your request through our contact information or by using the ‘unsubscribe’ option in the emails. This option may prevent you from receiving emails about updates to your order, news or special offers about our products.

 

  1. ORDERS

By placing an order, you agree to purchase the products at the price indicated on our website or on any third party marketplace where they are available at the time of purchase. It is important that you review the full product description and product variants before confirming your order to ensure that it meets your expectations and needs.

Once you place an order, BGCRYSTALS will automatically send you a confirmation email. This email is intended to provide you with a record of your purchase and the details of your order, including confirmation of payment.

We reserve the right to limit the number of units that each user can purchase. In addition, BGCRYSTALS reserves the right to restrict the sale of our products in certain regions or jurisdictions.

BGCRYSTALS reserves the right to cancel any order if it deems it reasonable, as well as to modify or discontinue the availability of products at any time, at its sole discretion. If an order is cancelled by BGCRYSTALS, payments made will be refunded in full. This does not affect your legal rights.

Each new order is considered and processed individually, and is treated separately from any previous or subsequent orders.

 

  1. ACCURACY OF INFORMATION

When ordering, the customer is responsible for providing accurate information that is sufficiently detailed and up to date. Providing misleading, false or incomplete information and communication also can have negative consequences: for example, financial loss, damage to products/the product of an Innovator may increase his time spending... etc. Customers will be responsible for any losses, damages and additional costs as a result of providing incorrect or outdated data, not up-to date in due course.

 

  1. PRODUCT INFORMATION AND PRICES

Product information and prices will be available on each product page of the website. Product prices include value added tax. Product prices are valid for the period during which they appear on the website.

BGCRYSTALS reserves the right to determine the price of the products and these may be subject to change at any time with or without notice.

We will always try to keep the prices on the website accurate. However, from time to time pricing errors may occur, including but not limited to human, mechanical or similar errors. If a pricing error is discovered, the customer will be informed of the error. User will have the option to reconfirm the order at the correct price. The user also has the option to cancel the order.

BGCRYSTALS attempts to be as accurate as possible. However, BGCRYSTALS does not warrant that product descriptions, product prices or other content of this website is accurate, complete, reliable, current, or error-free. Product descriptions and images may vary according to the color resolution of the user's device screen.

All product offers displayed on the website are for information purposes only and BGCRYSTALS is not obliged to enter into a purchase agreement in relation to these products (if the products are not available).

 

  1. PAYMENTS

Customers can pay for the products using the following payment methods:

  • Credit/debit card (Visa, Mastercard, Discover, Amex, Diners, etc.)
  • PayPal

The customer must pay the price of the product stipulated in the order before the product is shipped. Payment will be charged to the payment method selected by the customer at the time of placing the order.  

Once the transaction has been processed, we will send an electronic receipt of the transaction to the customer's email address. If you find any inconsistency in your billing, please contact us through our contact information or you can make the claim through the customer service of the corresponding payment processor.

If your card is declined, you will receive an error message. No payment will be charged to your card and no order will be processed. There may be a pending transaction on your account until your card issuing bank withdraws the authorization. This usually takes 2 to 5 business days. Your card may be declined for various reasons such as insufficient funds, AVS (Address Verification System) mismatch or you have entered an incorrect security code.

If your payment is declined, you must provide an alternative payment method or provide another card where payment can be charged and processed.

Your payment information will be treated and safeguarded with total security and with the exclusive purpose of processing the purchase of the products. BGCRYSTALS reserves the right to contract any payment processor available.

 

  1. DISCOUNT CODES

This is a common scenario that most stores and businesses apply, where use of one discount code is allowed for each order. However, BGCRYSTALS has the right to cancel or not to accept an order if there are more than one promotion code applied to the cart. As a form of couponing, the discounts require compliance with certain conditions that are associated with the couponing code in as much as other conditions that may include the customer’s eligibility to use the discount coupled with order value. These terms and conditions of the promotion shall take precedence over all other terms and conditions of the particular promotion.

 

  1. PROMOTIONS AND SWEEPSTAKES

Once in a while, BGCRYSTALS may present the user or customer with bonuses that may include entering into a few days’ sweepstakes or other promotions. All prizes and other advantages received within the framework of a sweepstakes or promotion may not be transferred, assigned, sold, bought over, swapped or bartered.

If we provide any prize or other benefit, it is of our voluntary nature and it is provided on the “as is” basis without any warranties by us, including the warranty of merchantability, fitness for a particular purpose and non-infringement.

BGCRYSTALS have rights to amend, cancel or restrict the availability from time to time of sweepstakes and promotions and to make changes to error or omissions on materials concerning to sweepstakes and promotions.

Any person who attempts to tamper any promotion of BGCRYSTALS shall be disqualified from participating in any of the promotions. Note that any act directed at the intentional improper functioning of a promotion or sweepstakes is prohibited by criminal and civil laws, and BGCRYSTALS has the right to recover compensations from offenders according to the law.

This is due to the fact that in participating in a promotion or sweepstakes, you have agreed to abide by the decisions made by the organizers regarding this matter and nowhere else, and these decisions are final. That is, the promotions and sweepstakes are to be conducted in compliance with every federal, state and local legal regulation and rule. Promotions are subject to the local laws, if promotions are forbidden, limited or if they are subject to taxation the promotion will not be valid.

These conditions refer to legal release stating that by entering any promotion or sweepstakes you will not be able to claim BGCRYSTALS for any loss or damage in relation to your engagement in any activities relating to the promotion or sweepstakes or receipt or misuse of any prize you may win.  

 

  1. LIMITATION OF LIABILITY

BGCRYSTALS offers an e-commerce platform for the sale of crystals, minerals and jewelry, providing its users with the possibility of purchasing products for decorative, spiritual and wellness purposes. By using this platform and purchasing any of our items, the user understands and agrees that BGCRYSTALS does not guarantee the suitability of the crystals, minerals or jewelry for any particular purpose or their effects on physical, mental or emotional health. The products we offer are for purposes of enjoyment and are in no way a substitute for, nor do they constitute, medical, psychological or therapeutic treatment. The results derived from the use of the products may vary for each individual, and any spiritual, energetic or wellness benefits mentioned in the description of the products is a cultural or traditional reference that is not scientifically supported. The user agrees that the purchase and use of these products is at the user's own risk.

BGCRYSTALS assumes no liability for any direct, indirect, incidental, special or consequential damages that may arise in connection with the use of the website or products purchased through the platform, including, but not limited to, damages for economic loss, business interruption, or any other inconvenience arising from the use, handling or exposure to the crystals, minerals or jewelry purchased. Barkla's liability, should it arise, shall be limited solely to the amount paid by the user for the product in question.

In addition, while BGCRYSTALS strives to provide accurate descriptions and photographs of all its products, we do not guarantee that the images and descriptions perfectly reflect the actual characteristics of each item, since crystals and minerals are natural products and may vary in shape, color and size. In case of any errors in the description, price or availability of the products, BGCRYSTALS reserves the right to correct such errors without prior notice and to modify or cancel orders in case of inaccuracies that affect the terms of the sale.

BGCRYSTALS does not guarantee specific delivery times and is not responsible for delays or failures in delivery caused by factors external to or beyond our control, including carrier logistics problems or customs restrictions for international orders. The user agrees that any inconvenience related to the delivery process must be dealt with directly with the designated carrier, and exempts BGCRYSTALS from any liability in such cases.

Any recommendations or information regarding energetic or spiritual properties of crystals and minerals provided by BGCRYSTALS do not constitute professional advice and should not be construed as medical, therapeutic or psychological advice. We recommend that users consult with health or wellness professionals before using these products for any therapeutic or health purposes. BGCRYSTALS's liability is expressly limited to the provisions of this clause, and we assume no further obligation or liability to the user.

 

  1. COPYRIGHT

All materials on the website, including, without limitation, names, logos, trademarks, images, text, columns, graphics, videos, photographs, illustrations, software and other elements are protected by copyrights, trademarks and/or other intellectual property rights owned and controlled by BGCRYSTALS or by third parties that have licensed or otherwise provided their material to the website. You acknowledge and agree that all materials on the website are made available for limited, non-commercial, personal use only. Except as specifically provided herein. No material may be copied, reproduced, republished, sold, downloaded, posted, transmitted, or distributed in any way, or otherwise used for any purpose, by any person or entity, without BGCRYSTALS prior express written permission. You may not add, delete, distort, or otherwise modify the material. Any unauthorized attempt to modify any material, to defeat or circumvent any security features, or to utilize BGCRYSTALS or any part of the material for any purpose other than its intended purposes is strictly prohibited. Please do not copy any content and pass it off as your own, as a copyright infringement will occur.

 

  1. COPYRIGHT COMPLAINTS

BGCRYSTALS will respond to all inquiries, complaints and claims related to the alleged infringement or violation of the provisions contained in the Bulgarian and international copyright and intellectual property laws and regulations. BGCRYSTALS respects the intellectual property of others and expects users to do the same. If you believe, in good faith, that any material provided on the website infringes your copyright or other intellectual property rights, please submit your request via our contact information, with the following information: 

  • Identification of the intellectual property right that is allegedly infringed. All relevant registration numbers, or a statement concerning the ownership of the work, should be included.
  • A statement specifically identifying the location of the infringing material, with enough detail that BGCRYSTALS may find it on the website.  
  • Your name, address, telephone number and e-mail address.
  • A statement by you that you have a good faith belief that the use of the allegedly infringing material is not authorized by the owner of the rights, or its agents, or by law.
  • A statement by you, made under penalty of perjury, that the information in your notice is accurate, and that you are the copyright owner or authorized to act on the copyright owner's behalf.
  • An electronic or physical signature of the owner of the copyright or the person authorized to act on behalf of the owner of the copyright interest.

 

  1. PROHIBITED ACTIVITIES

The following activities are prohibited:

  • Access, monitor, reproduce, distribute, transmit, broadcast, display, sell, license, copy or otherwise exploit any content of the website, including, but not limited to, using any robot, spider, scraper or other automated means or any manual process for any purpose not in accordance with these terms.
  • Take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure.
  • Deep-link to any part of our website for any purpose without our express written permission.
  • "Frame", "mirror" or otherwise incorporate any part of the website into any other website or service without our prior written permission.
  • Attempt to modify, translate, adapt, edit, decompile, disassemble or reverse engineer any software used by BGCRYSTALS.
  • Evade, disable or otherwise interfere with security-related features of the website or features which prevent or restrict the use or copying of any content.

 

  1. DISCLAIMER OF WARRANTIES

Because of the nature of the Internet BGCRYSTALS provides and maintains the website on an "as is", "as available" basis and makes no promise that use of the website will be uninterrupted or entirely error free. We will not be liable to you if we are unable to provide the website or keep it online for any reason beyond our control.

Our website may from time to time contain links to other websites which are not under the control of and are not maintained by us. These links are provided for your convenience only and we are not responsible for the content of those sites.

Except as provided above we can give no other warranties, conditions or other terms, express or implied, statutory or otherwise and all such terms are hereby excluded to the maximum extent permitted by law.

You will be responsible for any breach of these terms by you and if you use the website in breach of these terms you will be liable to and will reimburse BGCRYSTALS for any loss or damage caused as a result.

BGCRYSTALS shall not be liable for any amount for any failure to perform any obligation hereunder if such failure is due to the occurrence of any unforeseen event beyond its reasonable control, including, without limitation, Internet outages, communications outages, fire, flood, war or force majeure.

These terms do not affect your statutory rights as a consumer which are available to you.

Subject as aforesaid, to the maximum extent permitted by law, BGCRYSTALS excludes liability for any loss or damage of any kind howsoever arising, including without limitation any direct, indirect or consequential loss whether or not such arises out of any problem you notify to BGCRYSTALS and BGCRYSTALS shall have no liability to pay any money by way of compensation, including without limitation all liability in relation to:

  • Any incorrect or inaccurate information on the website.
  • The infringement by any person of any Intellectual Property Rights of any third party caused by their use of the website or any product purchased through the
  • Any loss or damage resulting from your use or the inability to use the website or resulting from unauthorized access to, or alteration of your transmissions or data in circumstances which are beyond our control.
  • Any loss of profit, wasted expenditure, corruption or destruction of data or any other loss which does not directly result from something we have done wrong.
  • Any amount or kind of loss or damage due to viruses or other malicious software that may infect a user's computer equipment, software, data or other property caused by persons accessing or using content from the website or from transmissions via emails or attachments received from BGCRYSTALS.
  • All representations, warranties, conditions and other terms which but for this notice would have effect.

 

  1. THIRD PARTIES

Through your use of the website and services you may encounter links to third party websites or be able to interact with third party sites. Such third parties may charge a fee for use of certain content or services provided on or by way of their websites. Therefore, you should make whatever investigation you feel is necessary or appropriate before proceeding with any transaction with any third party to determine whether a charge will be incurred. Where BGCRYSTALS provide details of fees or charges for such third-party content or services, such information is provided for convenience and information purposes only. Any interactions with third party sites and apps are at your own risk. You expressly acknowledge and agree that BGCRYSTALS are in no way responsible or liable for any such third-party sites.

 

 

  1. INDEMNIFICATION

You agree to defend and indemnify BGCRYSTALS and any of their directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:

  • Your breach of this agreement or the documents referenced herein.
  • Your violation of any law or the rights of a third party.
  • Your purchase of the products.

 

  1. ELECTRONIC COMMUNICATIONS

No responsibility will be accepted by BGCRYSTALS for failed, partial or garbled computer transmissions, for any computer, telephone, cable, network, electronic or internet hardware or software malfunctions, failures, connections, availability, for the acts or omissions of any service provider, internet accessibility or availability or for traffic congestion or unauthorised human act, including any errors or mistakes.

 

  1. CHANGES AND TERMINATION

We may change the website and these terms at any time, in our sole discretion and without notice to you. You are responsible for remaining knowledgeable about these terms. Your continued use of the website constitutes your acceptance of any changes to these terms and any changes will supersede all previous versions of the terms. Unless otherwise specified herein, all changes to these terms apply to all users take effect. Furthermore, we may terminate this agreement with you under these terms at any time by notifying you in writing (including by email) or without any warning.

 

  1. PERSONAL DATA

Any personal information you submit in connection with the purchase of products will be used in accordance with our privacy policy. Please refer to our privacy policy.

 

  1. INTEGRATION CLAUSE

This agreement together with the privacy policy and any other legal notices published by BGCRYSTALS, shall constitute the entire agreement between you and BGCRYSTALS concerning and governs your use of the website.

 

  1. ARBITRATION

You acknowledge and agree that any dispute, claim or controversy arising out of or relating to these terms and conditions, whether for breach, termination, performance, interpretation or validity thereof, as well as the purchase of our products, shall preferably be resolved by binding arbitration between you and BGCRYSTALS. However, the right of both parties to bring individual claims in a court of competent jurisdiction if they deem it necessary remains.

In the event of any dispute arising in connection with your use of the website, purchase of our products or breach of these terms and conditions, both parties agree to seek resolution through an arbitration process. This process will be conducted before a recognised and respected arbitration entity, selected by mutual agreement of both parties and following applicable commercial arbitration rules.

In addition, the user agrees, to the extent permitted by applicable law, not to initiate, join or participate in class action lawsuits associated with any claim, dispute or controversy that may arise in connection with the use of the website and the purchase of our products. This commitment seeks to promote a more agile and personalised resolution of any conflict, favouring arbitration and individual legal actions over class actions.

 

  1. APPLICABLE LAW AND JURISDICTION

Although the website is available globally, these terms and conditions shall be governed by and construed in accordance with the laws of Bulgaria and the European Union. Any dispute relating to these terms shall be subject to the exclusive jurisdiction of the courts of Bulgaria. This applies unless binding arbitration is agreed to in the applicable section.

 

  1. FINAL PROVISIONS

Your use of our website and purchase of our products is conditioned upon your acceptance of and compliance with all of the terms and conditions set forth. This authorisation to use our services does not extend to jurisdictions where these provisions are not respected or applied.

Our commitment to compliance with these terms is strictly governed by applicable laws and legal process. Importantly, these terms do not restrict our ability to comply with legal or governmental requirements, including but not limited to those relating to law enforcement and the use of our website. Information provided or collected in connection with your use of the website and purchase of our products will be subject to these requirements.

In the event that any provision of these terms and conditions shall be declared invalid, illegal or unenforceable by any court or competent authority, such decision shall not affect the validity or enforceability of the remaining provisions. The failure or delay in enforcing any of these terms and conditions by us at any time shall not constitute a waiver of our rights to enforce such provision, or any other provision, in the future.

We reserve all rights not expressly granted herein, while at all times maintaining the protection of and respect for our intellectual property rights and prerogatives.

 

  1. CONTACT INFORMATION

If you have questions or concerns about these terms or the products, please contact us through our contact page or via the contact information below:

BUKLA LTD.

(contact@bgcrystals.com)